All orders are shipped through the United States Postal Service. Most orders within the USA have tracking confirmation in order to ensure you're item gets to its destination. Tracking confirmation is an easy way for you to keep track of your order status and includes up to $50 insurance. Check the individual listing, it will note what type of shipping is used. You will also receive an email with the tracking information (if applicable) once shipped.
We are sorry but Posada Art does not accept returns, all sales are final. Please read all product info carefully and feel free to contact us if you have any questions.
Those purchasing from outside the USA we are sorry but we cannot offer refunds if an item does not make it to you. We have no control over international shipping. Those in the USA with items shipped priority mail will be able to open a case with the usps if an item arrives damaged or is lost. Please contact us if you have any questions.