Posada Art  

Day of the Dead Art, Pet Portraits, Hand Painted Shoes

FAQ

Artwork

  1. Do you do custom work?

    Yes! Posada Art offers customized artwork, please visit our "Custom Orders" page for more information on sizes and prices.

  2. What are your paintings done with?

    Our paintings are done with acrylic paint on either stretched canvas or canvas panel. The type will always be noted in the information of the painting for sale.

  3. What are the prices for a custom painting?

    Prices range from as low as $20 -200. Sizes and prices can be found in our webstore. If you have further questions please contact us.

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Payment

  1. What forms of payment do you accept?

    We accept paypal, personal checks, and money orders.

  2. Will you put an item on hold for me?

    Items cannot be placed on hold.
  3. Do you offer payment plans?

    Yes, payment plans are an option. Contact us for more information.

  4. Is sales tax included in prices?

    No, purchases in California will be charged sales tax.
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Shipping

  1. Do you ship international?

    Yes, we do ship international. However, the shipping prices listed do not include international orders. Please email us for a shipping estimate.

  2. What if I do not recieve my item(s)?

    Posada Art uses tracking confirmation on all orders within the USA. If our tracking confirmation record shows it did not get delivered we will gladly give a refund. However, we are not responsible for packages after they have been delivered. If you would like to add a signature confirmation to your shipping total we will be happy to do so. Also note, that with international shipping we cannot add tracking confirmation, therefore refunds are not an option.

  3. Can I have something shipped to a different address than the one on my paypal?

    Yes, we can ship to a different address. You will just have to confirm that through an email.

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Gift Certificates

  1. How can I purchase a gift certificate?

    To purchase a gift certificate simply go to our "Gift Certificate" page found at the top of the website in the navigation bar. Follow the directions for a safe and easy transaction through paypal.

  2. Where are your gift certificates valid?

    Gift certificates are only good for items in our store here and on our etsy shop. Please be sure to purchase the correct gift certificate for the website you wish to use it for.

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Custom Shoes

  1. Do you offer artwork on Vans shoes?

    Yes we do! There is an additional fee if you request Vans.

  2. Do I get a discount if I send you shoes?

    No, the price set is the price regardless if you send shoes or not.

  3. Can I actually wear these shoes?

    Yes you can. The shoes are hand painted but are wearable. They have a protective sealer applied when finished. 

  4. How do I clean them?

    To clean simply use a damp cloth and wipe the shoes. DO NOT PUT IN WASHER.

  5. Can I get a discount if I'm purchasing more than one pair?

    They only way to get discounts is if they are offered in our store during a special sale. Otherwise no discounts for multiple orders.

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Still have questions? Feel free to Contact Us